ACUA

Advancing Auditing in Higher Education

People-Centric Skills: Communication Skills When the Stakes are High

July 15, 2015
Danny M. Goldberg, Founder, GoldSRD

Course Description

Have great technical auditors that could use some help with their communication skills? Auditors who can communicate effectively are exponentially more effective than auditors who cannot. This course will give auditors of all levels an outline of how to optimize their communication skills.  This course is based on the book People-Centric Skills: Interpersonal and Communication Skills for Internal Auditors, published in August 2014 by Wiley Publications.  

Learning Objectives

  1. Develop skills to optimize confrontation

  2. Identify critical points in communication that will enhance the role of auditor

  3. Develop skills for building effective rapport with clients

Presenter Biography

Danny M. Goldberg is the Founder of GOLDSRD (www.GOLDSRD.com), a leading provider of Staff Augmentation, Executive Recruiting and Professional Development services. Danny has over 16 years of audit experience, including five as a CAE/Audit Director at two diverse companies and has been speaking and training for seven years.  

His book, People-Centric© Skills: Communication and Interpersonal Skills for Internal Auditors,was published in August 2014 by Wiley Publications. Danny has also been named as one of the Fort Worth Business Press 40 Under 40 for 2014.  Danny’s training is known for its high level of fun, interaction and energy.

Materials