Workplace Culture Volume 63 | Number 2 | Summer 2021 Leadership Enhancing the Internal Audit Activity Through Emotional Intelligence - Dr. Sabine Charles Employee Engagement in 2021: What’s Feedback Go to Do With it? - Jennifer Roberson , Chrissy McKeown Risk & Compliance Providing Value in the World of College Athletics - Jaime Fernandez Tools & Resources How to Improve Your Audit Product - Harold Lederman ACUA Letter from the Editor - Claire Thomas Letter from the President - Patricia Snopkowski Workplace Culture in Higher Education: Embracing Empathy - James Merritt